Viridor, one of the UK’s leading resource and waste management companies, aims to create a world where nothing goes to waste. After its acquisition by Kohlberg Kravis Roberts & Co. (KKR), Viridor launched a project to upgrade its finance systems—essential for supporting its long-term sustainability and growth. 

During the final phase before launch, several key challenges surfaced, threatening delays in the new system’s implementation: 

  1. Gaps in Systems Architecture and Process Design 
    The existing architecture contained gaps, creating uncertainty that could affect the new system’s functionality and efficiency. 
  1. Managing External Implementation Partners 
    Collaborating with external partners introduced complexities, requiring clear communication and relationship management to align goals and ensure smooth delivery. 

To overcome these challenges, Viridor partnered with Blackwater Tech for expert oversight and strategic support during the critical final phase. 

Taking Charge as Implementation Overwatch 

Blackwater Tech represented Viridor throughout the project, closely monitoring activities to ensure alignment with business goals. By proactively managing risks, we kept the project on track and avoided delays. 

Detailed Systems Architecture Review 

We conducted a thorough review of the existing architecture to identify gaps and inconsistencies. This provided clarity, helping Viridor understand the system’s current state and what adjustments were needed for a smooth transition. 

Strategic Recalibration to Close Gaps 

Using the insights from our analysis, we developed a strategy to realign project goals and address the design issues. This ensured the new system met Viridor’s business needs while minimizing disruption during the go-live phase. 

With Blackwater Tech’s oversight, Viridor’s new finance system now offers several important improvements: 

  • Order to Cash (O2C): Streamlined to enhance cash flow, improve customer satisfaction, and reduce cycle times. 
  • Procure to Pay (P2P): Optimized for greater procurement efficiency, cost savings, and stronger supplier relationships. 
  • Record to Report (R2R): Improved accuracy and speed in financial reporting to support better decision-making and maintain compliance. 

Blackwater Tech’s expert intervention ensured Viridor resolved all challenges before launch. The project went live smoothly, providing Viridor with an efficient finance system that supports its vision of leading sustainable waste management in the UK. 

Critical system upgrades can be complex, but the right partner makes a difference. With Blackwater Tech’s expertise, proactive approach, and dedication to client success, even the most challenging projects stay on track and align with business objectives. 

If your organization is tackling similar challenges, contact Blackwater Tech today. Let us help you achieve seamless digital transformation. 

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