It is in no doubt that in business environment today, companies must continuously adapt to stay competitive. One keyway to achieve this…
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The Evolution of Business Communication: Embracing AI-Driven Voice Technologies
As businesses navigate through rapid technological transformations, staying informed about the current state and future direction of business communication is vital. The…
Enabling Human-Centered Housing Through Contact Centre Technology
In housing, the provision of human-centric services relies heavily on efficient and responsive communication between housing providers and tenants/customers. Contact centre technology…
Breaking Down Nonprofit Accelerator In Microsoft’s Dynamics 365
In November 2018, as part of Microsoft’s ongoing support for the charitable sector, the Microsoft Technology for Social Impact Team introduced the Dynamics…
Vonage’s Integration with Microsoft Dynamics 365
Vonage, a leading provider of integration services is enhancing its portfolio with the expansion of Vonage Contact Center in collaboration with Microsoft…
Security in Technology
Security in technology, often referred to as “cybersecurity” or “information security,” is the practice of protecting computer systems, networks, and digital information…
Azure service offering for Not-for-Profit
Not-for-Profit (NfP) organisations have evolved to utilise various business systems on a par with major commercial enterprises. But not all the NfPs…
Overcoming Event Planning Challenges with Dynamics 365 Marketing
A key channel for Dynamics 365 Marketing is events. From one-on-one consultations to large global conferences, you can harness an entire range…
Simplifying Event Planning with Microsoft Dynamics 365 Marketing
Whether you are a marketer, event planner, or business professional, the Dynamics 365 Marketing application makes event planning and management straightforward. Recent…
Turn Attendees into Loyal Customers with Dynamics 365 Marketing and Microsoft Teams
Successful companies have used shared moments to increase engagement, build confidence, and foster loyalty. Moments connect us to the brands. There are…